Contact Us.
Where to find us, and how to get in touch with our Practice.
Opening Times
Practice Information
Monday: 8:00am to 6:30pm
Tuesday: 08.00am to 6:30pm
Wednesday: 8:00am to 6:30pm
Thursday: 8:00am to 6:30pm
Friday: 8:00am to 6:30pm
Bank Holidays
Please be aware, the Surgery will not be operating as usual on the following Bank Holidays:
2026
Monday 4 May Early May bank holiday
Monday 25 May Spring bank holiday
Monday 31 August Summer bank holiday
Friday 25 December Christmas Day
Monday 28 December Boxing Day (substitute day)
2027
Friday 1st January New Years Day
Friday 26 March Good Friday
Monday 29 March Easter Monday
Monday 3 May Early May Bank Holiday
Monday 31 May Spring Bank Holiday
Monday 30 August Summer Bank Holiday
Monday 27 December Christmas Day (substitute day)
Tuesday 28 December Boxing Day (substitute day)
Spring Gardens Medical Practice
Spring Gardens
Worcester
WR1 2BS
Telephone
01905 744400
For Appointments, please call between 8:00am - 6:00pm
or request online here
General Enquiries (non-clinical): hwicb.sgenquiries@nhs.net
For urgent clinical appointments or reviews patients should arrange these by attending the practice or by calling 01905 744 400.
Protected Learning Time
Our practice team will be taking part in essential and mandatory training during the following dates and times:
Thursday 12/02/26 2-4pm
Wednesday 03/06/26 12-3pm
Wednesday 14/10/26 2-4pm
Accessing the practice during these times
Our clinic times for these days will be between 8am-2pm (8am-12pm on 3rd June 2026), then recommencing at 4pm (3pm on 3rd June 2026). – please attend for your booked appointments as usual. The practice will remain open for the handling of emergencies, please contact us in your usual way if your query cannot wait until 4pm (3pm on 3rd June 2026).
If your query on an above date is not urgent, we kindly ask that you contact us around these times.
We appreciate your understanding and support as we invest in the ongoing development of our team to better serve our community
🚶 On foot
We are a 5 minute walk away from Worcester City Centre
🚗 Parking
Car parks nearby (e.g. St Martins Gate, Providence Street)
We have a small number of parking spaces available for disabled patients visiting the surgery.
🚕 Other
Worcester Wheels - a local, charity dedicated to supporting our community - 01905 450654
Local taxi companies, including:
Cathedral Cars (01905 767400)
TOA Taxis (0190529999)
City Taxis (01905 726726)
🚌 Bus services
There are multiple bus stops within a few minutes’ walk, including:
City Walls Road
Cathedral
🚆 Nearest train stations
Worcester Foregate Street railway station – 0.4 mile (10 min walk)
Worcester Shrub Hill railway station – 0.5 mile (12 min walk)
When we are closed.
999
Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.
NHS 111.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 when you need medical help fast but it’s not a 999 emergency.
You will speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
For more information click here.
Accessibility.
All medical facilities are fully accessible for disabled patients. The building is completely step-free, making it fully accessible for wheelchair or mobility scooter users. There is an induction loop available for those who are hearing impaired.
Complaints
We aim to provide a high quality service and are very interested in hearing any constructive comments you may have.
The practice has an approved complaints procedure and we always welcome the opportunity to deal with any part of our service that is causing you concern.
Please visit our Complaints page by clicking the button below.