Contact Us.
Where to find us, and how to get in touch with our Practice.
Opening Times
Practice Information
Monday: 8:00am to 6:30pm
Tuesday: 08.00am to 6:30pm
Wednesday: 8:00am to 6:30pm
Thursday: 8:00am to 6:30pm
Friday: 8:00am to 6:30pm
Bank Holidays
Please be aware, the Surgery will not be operating as usual on the following Bank Holidays:
Monday 26 May 2025 Spring bank holiday
Monday 25 August 2025 Summer bank holiday
Thursday 25 December 2025 Christmas Day
Friday 26 December 2025 Boxing Day
Thursday 1 January 2026 New Year’s Day
Friday 3 April Good Friday
Monday 6 April Easter Monday
Monday 4 May Early May bank holiday
Monday 25 May Spring bank holiday
Monday 31 August Summer bank holiday
Friday 25 December Christmas Day
Monday 28 December Boxing Day (substitute day)
Spring Gardens Medical Practice
Spring Gardens
Worcester
WR1 2BS
Telephone
01905 744400
For Appointments, please call between 8:30am - 6:00pm
General Enquiries (non-clinical): hwicb.sgenquiries@nhs.net
For urgent clinical appointments or reviews patients should arrange these by attending the practice or by calling 01905 744 400.
Protected Learning Time
During these sessions, our clinical and administrative teams take part in essential training and development activities that help us continue improving the quality of care we provide.
Thursday 11/12/25 12-2pm
Tuesday 06/01/26 12-2pm
Thursday 12/02/26 2-4pm
Wednesday 11/03/26 12-2pm
Thursday 09/04/26 12-2pm
Tuesday 05/05/26 12-2pm
Tuesday 16/06/26 2-4pm
Wednesday 15/07/26 12-2pm
Thursday 13/08/26 12-2pm
Tuesday 08/09/26 12-2pm
Wednesday 14/10/26 2-4pm
Wednesday 11/11/26 12-2pm
Accessing the practice during these times
Our phone lines will remain available, and we have cover arrangements in place with UK Call Centre, who will provide care navigation and manage any urgent or emergency matters for the practice.
If your query on an above date is not urgent, we kindly ask that you contact us around these times.
We appreciate your understanding and support as we invest in the ongoing development of our team to better serve our community
When we are closed.
999
Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.
NHS 111.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 when you need medical help fast but it’s not a 999 emergency.
You will speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
For more information click here.
Accessibility.
All medical facilities are fully accessible for disabled patients. The building is completely step-free, making it fully accessible for wheelchair or mobility scooter users. There is an induction loop available for those who are hearing impaired.
Complaints
We aim to provide a high quality service and are very interested in hearing any constructive comments you may have.
The practice has an approved complaints procedure and we always welcome the opportunity to deal with any part of our service that is causing you concern.
Please visit our Complaints page by clicking the button below.